Mitsubishi Electric Trane HVAC US LLC is looking for a Commercial Project Specialist in Suwanee, GA.

Hours are: 8:00am - 4:30pm

POSITION SUMMARY:

The Commercial Fulfillment Project Specialist will act as the control tower for all assigned commercial projects. This role is responsible for managing all fulfillment aspects of assigned commercial project orders from the time they are entered until the project is shipped complete and all customer requirements have been met. The ideal candidate will have strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

The essential functions of the position include, but are not limited to the following:

• Project Management:
  • Analyze assigned projects, establish schedules and project parameters, and set up a meeting cadence per project.
  • Participate in weekly team MWI meetings to review projects.
  • Monitor the daily Open Order Report for assigned projects, research any discrepancies, and communicate necessary changes.
• Customer Support:
  • Work closely with customers to ensure all project requirements are met.
  • Respond to all inquiries for assigned projects and maintain the project queue.
  • Execute any changes needed for assigned projects throughout their lifecycle, including expedite requests, cancellations, address changes, POC changes, model transitions, reorders.
  • Ensure projects are captured on the Project Fulfillment Dashboard.
• Manage BACNET issuance.
  • Suggesting substitutions for out-of-stock products.
  • Request transfers as needed to meet project requirements.
• Logistics Coordination:
  • Collaborate with Logistics and Warehouse teams to ensure project requirements are executed.
• Data Integrity:
  • Maintain data integrity in SAP for all assigned commercial project orders.
  • Escalate credit requests to the management team.
• Process Improvement:
  • Identify and implement process improvements to enhance project fulfillment efficiency and customer satisfaction.
• Perform other duties as assigned.

EDUCATION AND EXPERIENCE:

• BS degree in Project or Business Management or equivalent experience.
• Strong communication skills, both oral and written.
• Proficient in MS Office Applications (Excel, PowerPoint, Word, Outlook).
• Proven planning, problem-solving, and business logic abilities.
• SAP experience preferred.
• Team player demonstrating METUS core values including a desire to win together, deliver excellence, drive sustainability, focus on execution and learn continuously.

KEY COMPETENCIES:

• Detail-Oriented: Keen attention to detail to ensure accuracy and quality in all aspects of order management.
• Proactive: Ability to anticipate potential issues and take proactive measures to address them.
• Team Player: Collaborative mindset with the ability to work effectively with diverse teams and stakeholders.
• Customer-Focused: Commitment to delivering exceptional service and value to internal and external clients.
• Communication: Clearly conveys information and ideas through a variety of media.
• Problem Solving: Identifies and resolves problems in a timely manner.
• Adaptability: Adjusts to changing priorities and conditions.
• Time Management: Prioritizes tasks and manages time effectively to meet deadlines.
• Initiative: Takes proactive steps to address issues and improve processes.
• Working Conditions: Flexibility to work outside standard business hours to accommodate project needs.

The base pay range for this position at commencement of employment is expected to be between $26.92 and $37.02 per hour, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

The total compensation package for this position may also include other elements, including target bonus plans and discretionary awards. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Employees will also receive 80 hours of vacation per year, 56 hours of paid sick leave annually, and 13 paid holidays throughout the calendar year, depending on hire date. Employees may also take up to 12 weeks of paid or unpaid [parental/disability/emergency/etc.] leave, if eligible.

ABOUT MITSUBISHI ELECTRIC TRANE HVAC US

Formed in 2018, Mitsubishi Electric Trane HVAC US (METUS) is a leading provider of ductless and VRF systems in the United States and Latin America. A 50 percent – 50 percent joint venture between Ingersoll Rand plc and Mitsubishi Electric US, Inc., the company provides innovative products, systems and solutions capable of cooling and heating any application from a home to a large commercial building. METUS is a leading marketer of Zoned Comfort Solutions® and Variable Refrigerant Flow (VRF) air-conditioning and heating technology. Systems sold by the joint venture include a wide variety of technologically advanced products designed to deliver superior efficiency, comfort and control.

The family of brands supported by METUS includes: Mitsubishi Electric Cooling & Heating, Trane® / Mitsubishi Electric and American Standard® Heating & Air Conditioning Mitsubishi Electric. More information is available at www.metahvac.com . We offer an excellent compensation and benefits package including 401(K).

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity, gender expression, domestic partnership, physical disability, mental disability, medical condition, genetic characteristic or information, military or veteran status or other legally protected status (except when one of these criteria is a legally permissible bona fide occupational qualification). The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the Company, or (c) consistent with the Company’s legal duty to furnish information.

To view the EEO is The Law Poster and the supplement, please click here or visit https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal.

Applicants with a disability who need assistance with the application process may contact Human Resources by email at employment@meus.mea.com or by calling 714.229.3813.